InfoOnCall Chipsets supported Cirrus Logic MWave (single line version only) TTC say that they have plans to also support Rockwell modems. Availability InfoOnCall v2.0 comes on the OS/2 Warp 4.0 application sampler CD-ROM. This is a single line version, that works only with Cirrus Logic 9.6K or 14.4K modems. TTC will sell you the manual and a compatible modem for $50. You can also upgrade to version 3.0 for Cirrus Logic 9.6-14.4K modems for $145. You can download the latest demo for Cirrus Logic 33.6 voice modems from TTC (2,448,383 bytes). This demo only functions in local test mode -- i.e., no outside calls can be placed or answered. The full retail version of InfoOnCall can be purchased directly from TTC, or from a distributor. Should you happen to live in Brazil, the local distributor is Noxxon Tecnologia. Third party script files can be downloaded from TTC's scripts forum. Contact E-mail: ttc @ gte.net Web page: www.infooncall.com TTC Computer Products 601 N. Beltline, #66 Irving TX 75061 USA Tel.: +1 (972) 790-7411 Fax: +1 (972) 790-9594 Description TTC say: InfoOnCall is a program for building customized Interactive Voice Response (IVR) systems using a PC with a voice/fax modem card. With InfoOnCall, your computer can be your telephone operator, voice mail recorder, and automated fax machine all at once. An IVR application combines voicemail and database functions. These applications are created using a script language comprised of over 40 different "cards" or functions. A simple answering machine can be created from just three cards: 1. Answer the phone 2. Record a message from the caller 3. Hang up the phone Many more sophisticated IVR applications are possible. For a list of potential applications, look here. InfoOnCall is available in a single- or multi-line version. The multi-line version can handle up to four modems (Cirrus Logic chipset only). This version can distinguish between different lines when handling caller input data. The latest multi-line version has enhanced call progress monitoring functions, e.g., it can tell whether the answering party is a live person, an answering machine, a busy tone, no answer, or a telephone company message intercept. InfoOnCall can then branch out to different actions (re-dial, give the recorded message, etc.) accordingly. Although InfoOnCall can send faxes as part of an automated faxback application, it seems that it cannot detect and receive faxes (can anyone verify this?). IOC is for voice applications only. The best voice recording and playback quality is achieved using an MWave modem. Next best is a Cirrus Logic 33.6K modem. The 9.6/14.4K Cirrus Logic modem has the poorest sound quality. TTC claim that the Brazilian division of Audi uses OS/2 and InfoOnCall to run a 2-line, 200 call per day, fax on demand service. You can read a review of InfoOnCall at the web pages of the Southern California OS/2 User Group.