From: Digest To: "OS/2GenAu Digest" Date: Sun, 15 Apr 2007 00:00:51 EST-10EDT,10,-1,0,7200,3,-1,0,7200,3600 Subject: [os2genau_digest] No. 1478 Reply-To: X-List-Unsubscribe: www.os2site.com/list/ ************************************************** Saturday 14 April 2007 Number 1478 ************************************************** Subjects for today 1 Re: Printing problem : Ken Laurie 2 Re: Printing problem : Alan Duval 3 Re: Printing problem : Ken Laurie 4 Re: Printing problem : Peter Moylan 5 Re: Printing problem : Alan Duval 6 Re: Printing problem : Alan Duval **= Email 1 ==========================** Date: Sat, 14 Apr 2007 08:15:56 +1000 From: Ken Laurie Subject: Re: Printing problem Alan Duval wrote: > Ken Laurie wrote: > >> Hi Alan >> >> How are you printing, foreground or background? I remember having a >> problem printing from Lotus Smartsuite Wordpro, where it would not >> print but would go through the actions of printing. I think I was >> printing in background and solved it by changing to foreground. >> >> regards >> Ken > > I'm not sure what you mean by printing foreground or background. How do > I change that? I've looked at the properties of the spreadsheet and the > printer but can't find anything to do with foreground and background. > When I click on 'print' the printer dialog window isn't even appearing > so the program doesn't seem to be connecting with the printer. > I checked whether I can change foreground to background printing under 1-2-3 but is appears that can only be down under Wordpro. For your info this is what is says in the help for Wordpro: "Background Printing Prevents Word Pro from printing documents in the background. If background printing is enabled, Word Pro uses a background task to print and, as a result, you are able to continue working while the document prints. You are also able to control the print jobs in Word Pro's spool by activating the printer icon on the status bar. If background printing is disabled, Word Pro sends the document to the OS/2 print spooler before you can continue working. You must use the OS/2 print spooler to control multiple print jobs." It does not appear to have an effect on 1-2-3. What happens if you do a Preview & Page setup? Can you select a printer in the print dialog box from the properties window that is displayed? regards Ken >> >> Alan Duval wrote: >> >>> Hi, >>> >>> I have a spreadsheet produced in Lotus Smartsuite 123 and wanted to >>> print it but nothing happens. I can print letters from Word Pro and >>> by saving the spreadsheet as *.xls can print it with StarOffice. How >>> do I go about fixing the problem with Lotus Smartsuite 123? >>> >>> Regards, >>> >>> Alan Duval >> > > > > > !DSPAM:1,461f7c2424363276216534! > > ---------------------------------------------------------------------------------- **= Email 2 ==========================** Date: Sat, 14 Apr 2007 13:28:13 +1000 From: Alan Duval Subject: Re: Printing problem Ken Laurie wrote: > Alan Duval wrote: > >> Ken Laurie wrote: >> >>> Hi Alan >>> >>> How are you printing, foreground or background? I remember having a >>> problem printing from Lotus Smartsuite Wordpro, where it would not >>> print but would go through the actions of printing. I think I was >>> printing in background and solved it by changing to foreground. >>> >>> regards >>> Ken >> >> >> I'm not sure what you mean by printing foreground or background. How >> do I change that? I've looked at the properties of the spreadsheet >> and the printer but can't find anything to do with foreground and >> background. When I click on 'print' the printer dialog window isn't >> even appearing so the program doesn't seem to be connecting with the >> printer. >> > I checked whether I can change foreground to background printing under > 1-2-3 but is appears that can only be down under Wordpro. For your > info this is what is says in the help for Wordpro: > > "Background Printing > > Prevents Word Pro from printing documents in the background. If > background printing is enabled, Word Pro uses a background task to > print and, as a result, you are able to continue working while the > document prints. You are also able to control the print jobs in Word > Pro's spool by activating the printer icon on the status bar. If > background printing is disabled, Word Pro sends the document to the > OS/2 print spooler before you can continue working. You must use the > OS/2 print spooler to control multiple print jobs." > > It does not appear to have an effect on 1-2-3. > > What happens if you do a Preview & Page setup? Can you select a > printer in the print dialog box from the properties window that is > displayed? No, I can't select a printer. When the printer button is pressed in the print dialog box of the Preview and Page setup window the Printer window flashes for a split second and disappears. The Print dialog box displays part of the printer name as 'HPDeskje' instead of 'HPDeskjet960C' when the printer tab of that window is pressed. I've just found that I can print the spreadsheet if I open the Preview window and click the Quick print button but still can't print by selecting Print from the File dialog as no Printer window is displayed. > > >>> >>> Alan Duval wrote: >>> >>>> Hi, >>>> >>>> I have a spreadsheet produced in Lotus Smartsuite 123 and wanted to >>>> print it but nothing happens. I can print letters from Word Pro and >>>> by saving the spreadsheet as *.xls can print it with StarOffice. >>>> How do I go about fixing the problem with Lotus Smartsuite 123? >>>> >>>> Regards, >>>> >>>> Alan Duval >>> >>> >> >> >> > ---------------------------------------------------------------------------------- **= Email 3 ==========================** Date: Sat, 14 Apr 2007 16:24:05 +1000 From: Ken Laurie Subject: Re: Printing problem Hi Alan The only other thing I can think of is, are there any error messages in popuplog.os2 regards Ken Alan Duval wrote: > Ken Laurie wrote: > >> Alan Duval wrote: >> >>> Ken Laurie wrote: >>> >>>> Hi Alan >>>> >>>> How are you printing, foreground or background? I remember having a >>>> problem printing from Lotus Smartsuite Wordpro, where it would not >>>> print but would go through the actions of printing. I think I was >>>> printing in background and solved it by changing to foreground. >>>> >>>> regards >>>> Ken >>> >>> >>> I'm not sure what you mean by printing foreground or background. How >>> do I change that? I've looked at the properties of the spreadsheet >>> and the printer but can't find anything to do with foreground and >>> background. When I click on 'print' the printer dialog window isn't >>> even appearing so the program doesn't seem to be connecting with the >>> printer. >>> >> I checked whether I can change foreground to background printing under >> 1-2-3 but is appears that can only be down under Wordpro. For your >> info this is what is says in the help for Wordpro: >> >> "Background Printing >> >> Prevents Word Pro from printing documents in the background. If >> background printing is enabled, Word Pro uses a background task to >> print and, as a result, you are able to continue working while the >> document prints. You are also able to control the print jobs in Word >> Pro's spool by activating the printer icon on the status bar. If >> background printing is disabled, Word Pro sends the document to the >> OS/2 print spooler before you can continue working. You must use the >> OS/2 print spooler to control multiple print jobs." >> >> It does not appear to have an effect on 1-2-3. >> >> What happens if you do a Preview & Page setup? Can you select a >> printer in the print dialog box from the properties window that is >> displayed? > > No, I can't select a printer. When the printer button is pressed in the > print dialog box of the Preview and Page setup window the Printer window > flashes for a split second and disappears. The Print dialog box displays > part of the printer name as 'HPDeskje' instead of 'HPDeskjet960C' > when the printer tab of that window is pressed. > I've just found that I can print the spreadsheet if I open the Preview > window and click the Quick print button but still can't print by > selecting Print from the File dialog as no Printer window is displayed. > >> >> >>>> >>>> Alan Duval wrote: >>>> >>>>> Hi, >>>>> >>>>> I have a spreadsheet produced in Lotus Smartsuite 123 and wanted to >>>>> print it but nothing happens. I can print letters from Word Pro and >>>>> by saving the spreadsheet as *.xls can print it with StarOffice. >>>>> How do I go about fixing the problem with Lotus Smartsuite 123? >>>>> >>>>> Regards, >>>>> >>>>> Alan Duval >>>> >>>> >>> >>> >>> >> > > > > > !DSPAM:1,46204ce824363384017417! > > ---------------------------------------------------------------------------------- **= Email 4 ==========================** Date: Sat, 14 Apr 2007 17:36:27 +1000 From: Peter Moylan Subject: Re: Printing problem Alan Duval wrote: > No, I can't select a printer. When the printer button is pressed in > the print dialog box of the Preview and Page setup window the Printer > window flashes for a split second and disappears. The Print dialog > box displays part of the printer name as 'HPDeskje' instead of > 'HPDeskjet960C' when the printer tab of that window is pressed. Two things worth considering: 1. Have you tried sliding the main window sideways to see whether the printer window is still there, but hidden underneath the main window? Some applications I use - IBM Works is a notorious example - open their popups underneath existing windows, so you don't even know they're there unless you do a search. There were bug reports about this back in the OS/2 version 2.0 days, but the response was always "working as designed". (New windows are _supposed_ to appear at the bottom of the z-order, and applications that break that (i.e. the majority) are not following the design guidelines. Or so they said.) 2. The truncation of the printer name to 8 characters might mean that Lotus Smartsuite is one of those applications that can handle only 8.3 file names. (It was written for a very old version of OS/2.) If so, you might have better luck if you change the printer name to make it shorter. Personally, I'd just junk the whole package and use OpenOffice. I tried Lotus Smartsuite long ago, and hit so many examples of bad design that I decided I was better off without it. (OpenOffice wasn't an option back then, but I had a copy of MS-Excel that was compatible with OS/2, and Excel is one of the very few Microsoft products that works properly.) Lotus software was excellent up until the time they tried to produce GUI applications, and they went rapidly downhill from there. -- Peter Moylan peter at ozebelg dot org peter.moylan at optusnet dot com dot au http://www.pmoylan dot org Please note the changed e-mail and web addresses. The domain eepjm.newcastle.edu.au no longer exists, and I can no longer receive mail at my newcastle.edu.au addresses. The optusnet address could disappear at any time. ---------------------------------------------------------------------------------- **= Email 5 ==========================** Date: Sat, 14 Apr 2007 17:59:07 +1000 From: Alan Duval Subject: Re: Printing problem Ken Laurie wrote: > Hi Alan > > The only other thing I can think of is, are there any error messages > in popuplog.os2 These are the associated messages in popuplog.os2 04-13-2007 23:10:23 SYS3175 PID 0041 TID 0001 Slot 009b C:\LOTUSW4\APPROACH\APPROACH.EXE c0000005 1e978cb0 P1=00000001 P2=00000133 P3=XXXXXXXX P4=XXXXXXXX EAX=00000000 EBX=1c762370 ECX=00000127 EDX=00000127 ESI=1c756550 EDI=1c762370 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1e978cb0 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:0049f584 SSACC=f0f3 SSLIM=ffffffff EBP=0049f5d4 FLG=00012206 PMMERGE.DLL 0004:00148cb0 ------------------------------------------------------------ 04-13-2007 23:10:23 SYS3170 PID 0041 TID 0001 Slot 009b C:\LOTUSW4\APPROACH\APPROACH.EXE c0010001 1c029e3a EAX=00000000 EBX=1c774038 ECX=00000127 EDX=00000127 ESI=1c756550 EDI=1c774038 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1e978cb0 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:0049febc SSACC=f0f3 SSLIM=ffffffff EBP=0049ff0c FLG=00012206 DOSCALL1.DLL 0002:00009e3a > > > > Alan Duval wrote: > >> Ken Laurie wrote: >> >>> Alan Duval wrote: >>> >>>> Ken Laurie wrote: >>>> >>>>> Hi Alan >>>>> >>>>> How are you printing, foreground or background? I remember having >>>>> a problem printing from Lotus Smartsuite Wordpro, where it would >>>>> not print but would go through the actions of printing. I think I >>>>> was printing in background and solved it by changing to foreground. >>>>> >>>>> regards >>>>> Ken >>>> >>>> >>>> >>>> I'm not sure what you mean by printing foreground or background. >>>> How do I change that? I've looked at the properties of the >>>> spreadsheet and the printer but can't find anything to do with >>>> foreground and background. When I click on 'print' the printer >>>> dialog window isn't even appearing so the program doesn't seem to >>>> be connecting with the printer. >>>> >>> I checked whether I can change foreground to background printing >>> under 1-2-3 but is appears that can only be down under Wordpro. For >>> your info this is what is says in the help for Wordpro: >>> >>> "Background Printing >>> >>> Prevents Word Pro from printing documents in the background. If >>> background printing is enabled, Word Pro uses a background task to >>> print and, as a result, you are able to continue working while the >>> document prints. You are also able to control the print jobs in Word >>> Pro's spool by activating the printer icon on the status bar. If >>> background printing is disabled, Word Pro sends the document to the >>> OS/2 print spooler before you can continue working. You must use the >>> OS/2 print spooler to control multiple print jobs." >>> >>> It does not appear to have an effect on 1-2-3. >>> >>> What happens if you do a Preview & Page setup? Can you select a >>> printer in the print dialog box from the properties window that is >>> displayed? >> >> >> No, I can't select a printer. When the printer button is pressed in >> the print dialog box of the Preview and Page setup window the Printer >> window flashes for a split second and disappears. The Print dialog >> box displays part of the printer name as 'HPDeskje' instead of >> 'HPDeskjet960C' when the printer tab of that window is pressed. >> I've just found that I can print the spreadsheet if I open the >> Preview window and click the Quick print button but still can't >> print by selecting Print from the File dialog as no Printer window is >> displayed. >> >>> >>> >>>>> >>>>> Alan Duval wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> I have a spreadsheet produced in Lotus Smartsuite 123 and wanted >>>>>> to print it but nothing happens. I can print letters from Word >>>>>> Pro and by saving the spreadsheet as *.xls can print it with >>>>>> StarOffice. How do I go about fixing the problem with Lotus >>>>>> Smartsuite 123? >>>>>> >>>>>> Regards, >>>>>> >>>>>> Alan Duval >>>>> ---------------------------------------------------------------------------------- **= Email 6 ==========================** Date: Sat, 14 Apr 2007 20:51:55 +1000 From: Alan Duval Subject: Re: Printing problem Peter Moylan wrote: > Alan Duval wrote: > >> No, I can't select a printer. When the printer button is pressed in >> the print dialog box of the Preview and Page setup window the Printer >> window flashes for a split second and disappears. The Print dialog >> box displays part of the printer name as 'HPDeskje' instead of >> 'HPDeskjet960C' when the printer tab of that window is pressed. > > > Two things worth considering: > > 1. Have you tried sliding the main window sideways to see whether the > printer window is still there, but hidden underneath the main window? > Some applications I use - IBM Works is a notorious example - open their > popups underneath existing windows, so you don't even know they're there > unless you do a search. There were bug reports about this back in the > OS/2 version 2.0 days, but the response was always "working as > designed". (New windows are _supposed_ to appear at the bottom of the > z-order, and applications that break that (i.e. the majority) are not > following the design guidelines. Or so they said.) There are no popup printing window under the main window. > > 2. The truncation of the printer name to 8 characters might mean that > Lotus Smartsuite is one of those applications that can handle only 8.3 > file names. (It was written for a very old version of OS/2.) If so, you > might have better luck if you change the printer name to make it shorter. Didn't help. However I tried to delete the existing printer driver to reinstall it again and couldn't as dialog said it was used by other printers and I noted that I have 5 copies of my HP960 printer icon, probably from previous installations. I can't find any way to delete them. > > Personally, I'd just junk the whole package and use OpenOffice. I tried > Lotus Smartsuite long ago, and hit so many examples of bad design that I > decided I was better off without it. (OpenOffice wasn't an option back > then, but I had a copy of MS-Excel that was compatible with OS/2, and > Excel is one of the very few Microsoft products that works properly.) > Lotus software was excellent up until the time they tried to produce GUI > applications, and they went rapidly downhill from there. OpenOffice 1.15 seems OK but OpenOffice2 doesn't work well and crashes frequently. ----------------------------------------------------------------------------------