Date:  Thu, 22 Aug 2013 13:23:47 +0200
From:  VOICE News Service <feedback at os2voice.org>
Subject:  [VOICENWS] Net: eComStation for business

++ From the VOICE OS/2-eCS News Service   http://www.os2voice.org ++ 

From: egDESPAM at DESPAMecomstation.ru

What means aimed to organize work are available in eComStation?  

* Chat for group of workers, located in different offices / cities - ?  

* Generate tasks for workers - ?  

* Queue of customers and N employees - ? How to give access to the queue (so employees can monitor the queue, change status of the orders)?  

* Keep record of hardware / commodities (internal, without web-interface)  

* Small phone call center: detect number, show information about the customer from DB.  

 

See also: Order database for eCS -- http://ecomstation.ru/commentnews.php?id=2304
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