Printing from OS/2, DOS, and WIN-OS/2 Se 7/14/94 NWPRINT Printing Information ************ Table of Contents Problems printing from OS/2 ? Check the Basics Problems printing from a DOS session? Check the Basics Unable to print from WIN-OS/2 applications ************ Problems printing from OS/2 ? Check the Basics If you are having problems printing to your network printer, first check the way the printer was set up on your OS/2 desktop. You should set up a printer on your desktop for the printer you regularly use. A local printer icon is recommended. The procedure for setting up workstation printing in OS/2 is performed from NetWare Tools for OS/2 and assumes that you are already logged in to your file server. See the Workstation Basics and Installation Document, Chapter 7. o Choose the Novell icon from the desktop. o Choose the NetWare Tools icon from the Novell Icon view window on your desk top. o Choose the Tools menu in the upper menu bar. o Choose Printer Ports The Printers window appears and a Printers option appears in the menu bar. o Choose a port by double clicking on it. A capture window appears. o Highlight a print queue name in the Printers/Queue list. o Press the Capture button. If the print queue you want to capture does not appear in the Printers/Queue list, check to see if you are first attached to the server containing this resource. Choose Server from the Tools option to see the connected servers. For more information about this tool, choose Help. If you print from OS/2 and get garbage, the problem may be that you are using the wrong printer driver. See the Novell Print Server manual, page 49, for the command format to Capture a printer port from the command line. ************ Problems printing from a DOS session? Check the Basics If you have problems printing from a DOS session, first verify that printing through OS/2 is working. o Always load LPTDD.SYS. This can be done from each individual DOS session by putting &colon.\OS2\MDOS\LPTDD.SYS in the DOS_DEVICE section of the DOS SETTINGS Notebook. This can also be done for all sessions by putting DEVICE=&colon.\OS2\MDOS\LPTDD.SYS in the CONFIG.SYS. o Make sure the OS/2 spooler is enabled. This is done by default when you install a printer on the Workplace Shell. It can also be enabled and disabled from the settings for Spooler in the System Setup menu. If you have a global session, capture from OS/2. If you have a private session, use capture within this DOS session. For example: o Map to the public directory o Enter CAPTURE? on the command line and you are given the options for using CAPTURE. o Enter the CAPTURE command with options to capture the printer port you want. For more information about CAPTURE see the Utilities section, page 49, of the Novell Print Server manual. For more information about workstation printing for DOS, see Setting Up Workstation Printing for DOS, Chapter 7 in the Workstation Basics and Installation manual. *********** Unable to print from WIN-OS/2 applications If you have problems printing from a WIN-OS/2 session, first verify that printing through OS/2 is working. If you are having problems printing from WIN-OS/2, check the way the printer is set up in WIN-OS/2 by following the steps below. If you print from WIN-OS/2 and get garbage but can print from OS/2, it is likely the printer is not set up right in WIN-OS/2. If you have a global session, set up the capture from OS/2; if you have a private session, set up the capture from your private session Before you start the set up for a WIN-OS/2 session make sure that you have loaded LPTDD.SYS by checking the following procedures: o Load LPTDD.SYS. This can be done from each individual DOS session by putting &colon.\OS2\MDOS\LPTDD.SYS in the DOS_DEVICE section of the DOS SETTINGS Notebook. This can also be done for all sessions by putting DEVICE=&colon.\OS2\MDOS\LPTDD.SYS in the CONFIG.SYS. Set up printing for WIN-OS/2 by performing the functions below: If the setup for WIN-OS/2 is seamless, that is, if it is executed by double clicking on an object from the desktop or in a folder, then migrate Program Manager by: o Opening the System Folder, then o Open the System Setup window o Select Migrate Applications o Click on Windows Programs and pick the drive letter with WIN-OS/2 installed o De-select the applications you do not want on your desktop When you press the Migrate button the program will add a folder for WIN-OS/2 Groups and WIN-OS/2 Programs. o Open a WIN-OS/2 session o Open a WIN-OS/2 main o Open the Control Panel o Click on the Printers object From the Installed Printers list pick o LPT1.OS2, LPT2.OS2, or LPT3.OS2 If the printers do not show up on the list: o Edit the WIN.INI file and look in the portsė section. In the portsė section, you should have three printer port entries that look like the following: LPT1.OS2= LPT2.OS2= LPT3.OS2= Type the printer ports in and save the file. o Go back into the WIN-OS/2 Control Panel o Add them to the port section o Select a port to print to Before you exit: o Disable the print manager by clicking on the small box and removing the "X" o Go to the application you are trying to print from and make sure that printing there is properly set up. -------------------------------------------------------------------- NetWare, NetWare Client for OS/2, and NetWare Requester for OS/2 are trademarks of Novell, Inc. Thank you for calling Software Solution Services. Regarding the problem reported to the support line, we feel that this information may assist you in resolving your problem. If you still require assistance, please call 1-800-992-4777 again, and you will be connected to the appropriate support personnel. IBM disclaims all warranties, whether expressed or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. If you identify errors or have comments about this document, please let us know. We will make every effort to correct errors and improve the quality of this document. Please FAX your comments to: (512) 823-9495 IBM Attn: CBR Express Team Thanks! ***** LAST UPDATED 3/09/94 (END) 12/31/99