Technical Document # - 1173819
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Family: Operating Systems
Product: OS/2 Warp
Release: 3.0
Syslevel: XR03000

Last Updated: 01/21/1998
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TITLE

SYS02025 and SYS02027 Error Messages during OS/2 Warp Installation on non-IBM System

DESCRIPTION

When installing OS/2 Warp on a non-IBM system with a Vesa Local Bus (VLB) IDE controller card, error messages SYS02025 and SYS02027 are received after the first restart.

RESOLUTION

1. If the error occurred while the system was loading, run the
  CHKDSK program with the parameter /F.

   To run CHKDSK /F from diskettes:

  a. Insert the Installation Diskette in drive A; then press
     Ctrl+Alt+Del to restart the system.

  b. When prompted, remove the Installation Diskette and
     insert Diskette 1.

  c. At the Welcome screen, press F3 to get to the command
     prompt.

  d. Insert Diskette 2.

  e. Type CHKDSK x:/F and press Enter (x is the drive where
     OS/2 is installed).

  f. Remove the diskette from drive A; then press Ctrl+Alt+Del
      to restart the system.

  To run CHKDSK /F from CD:

   a. Insert the Installation Diskette in drive A; then press
     Ctrl+Alt+Del to restart the system.

  b. When prompted, remove the Installation Diskette and
     insert Diskette 1.

  c. At the Welcome screen, press F3 to get to the command
     prompt.

   d. Insert the OS/2 CD in the CD-ROM drive; then press Enter.

  e. Type E: and press Enter (E is the CD-ROM drive).

  f. Type OS2IMAGE and press Enter.

  g. Type CD DISK_2 and press Enter.

  h. Type CHKDSK x:/F and press Enter (x is the drive where
     OS/2 is installed).

2. If the error occurred when the system was reading the
  installation diskettes, there might be an error on the
  diskette. If you already have an operating system installed,
   use the XDFCOPY command to make a copy of the installation
   diskettes. Retry the installation with the newly copied
   diskettes.

3. If your computer has BIOS supplied by AMI or Phoenix, you
  might need to upgrade the BIOS. Refer to Chapter 19, "Special
  Hardware Considerations" in the User's Guide to OS/2 Warp.

4. If your system has a local-bus IDE controller card, disable
  the BIOS on the 32-bit local-bus IDE controller card and use
  the generic INT13 driver instead of IBM1S506.ADD. Check the
  system documentation for instructions.

5. Make sure there is no hardware problem with your hard-disk
   controller or your diskette drive.

6. Insert a system diskette; then restart the system and
   continue the installation.


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