http://www.norman.no/download_nvc5.shtml Serial number/Authentication key During installation of NVC5 you will be asked for a serial number (authentication key). If you have purchased a version of the program you have received / will receive a permanent key to use. This key is valid for the product(s) and length of time regulated in your license agreement. If you want to update an existing version of Norman Virus Control, you will receive a permanent authentication key from your Norman subsidiary or distributor. By using the key DEMO you will be allowed to install the program. However, updates, including new virus detection files requires a valid authentication key. Documentation Norman strongly recommends that you download and read the documentation before you start using NVC5. Documentation in several languages is available from this page. Information for those using earlier versions of Norman Virus Control * NVC5 will remove previously installed versions of Norman Virus Control. * If you are using a former version of NVC in a network, and your computer is automatically updated with NDIST in your logon script, remember to remove this entry before installing NVC5. * Note in particular that you cannot use your old NVC4 serial number, or Norman Internet Update validation key, together with NVC5. You must use a new authentication key (serial number) for NVC5. See instructions above about how to receive such a key.