Troubleshooting Guide

Welcome to DB2

Welcome to the world of DB2 troubleshooting.

This guide provides information to get you started solving problems with DB2 servers and clients. It helps you to:

• Identify problems or errors in a concise manner
• Solve problems based on their symptoms
• Learn about available diagnostic tools
• Develop a troubleshooting strategy for day-to-day operations

The guide is divided into two parts:

Part 1	Summarizes good troubleshooting practices, and provides troubleshooting tips for administering DB2, connecting to DB2 clients and to host databases, using Extended Enterprise Edition, and developing applications for DB2.
Part 2	Provides information on advanced troubleshooting techniques such as logging, tracing, and platform-specific diagnostics. This information is best used in consultation with DB2 Customer Service.

This guide is intended for technical support representatives for DB2 clients and servers. To use it, you should be familiar with:

• Communications, relational database, and local area network (LAN) concepts
• Hardware and software requirements and options
• The overall configuration of your network
• Application programs and other facilities that run on your network
• Basic DB2 administrative tasks (see the Administration Getting Started)
• The information described in the Quick Beginnings guides, and (for DB2 Extended Enterprise Edition) the DB2 Extended Enterprise Edition Quick Beginnings.

For more information on the information available in the DB2 library, see Appendix D. "How the DB2 Library Is Structured".

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