Troubleshooting Guide

Still Have Problems?

If you still have problems with your database server, contact DB2 Customer Service with the following information:

• A description of the events that lead up to the problem

• A full description of the problem, including any SQL messages and associated reason codes

• db2diag.log, and any DB2 trap, dump, or core files (see "Understanding First Failure Data Capture")

• For UNIX systems, any system core files (see "Using the Core File")

• Output from db2dart if you suspect inconsistency in the data (see "Miscellaneous Troubleshooting Tools").

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