Troubleshooting Guide
If you still have problems with your applications:
- Go to the DB2 Product and Service Technical Library at
http://www.software.ibm.com/data/db2/library/ to get more information.
- Contact the vendor of your application or compiler if you suspect a defect
or limitation.
- Contact DB2 Customer Service with the following information:
- A description of the events leading up to the problem
- A full description of the problem, including any SQL messages and
associated reason codes
- The db2diag.log file, and any trap or dump files, for clients, servers,
and DB2 Connect Enterprise Edition gateways (see "Understanding First Failure Data Capture")
- An ODBC/CLI trace for CLI/ODBC applications (see "Taking a CLI/ODBC/JDBC Trace")
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