Borland offers a variety of support options. These include free services on the Internet, where you can search our extensive information base and connect with other users of Borland products. In addition, you can choose from several categories of support, ranging from support on installation of the Borland product to fee-based consultant-level support and detailed assistance.
When contacting support, be prepared to provide complete information about your environment, the version of the product you are using, and a detailed description of the problem.
For support on third-party tools, contact the vendor.
World Wide Web | http://www.borland.com/ |
FTP | ftp.borland.com
Technical documents available by anonymous ftp. |
Listserv | To subscribe to electronic newsletters, use the online form at:
http://www.borland.com/contact/listserv.html or, for Borland's international listserver, http://www.borland.com/contact/intlist.html |
TECHFAX | 1-800-822-4269 (North America)
Technical documents available by fax. |
You may want to check these URLs in particular:
You can find user-supported newsgroups for JBuilder and other Borland products
at http://www.borland.com/newsgroups/
The following Usenet groups are devoted to Java and related programming issues:
These newsgroups are maintained by users and are not official Borland sites.