System Monitor Guide and Reference
This section lists ways you can get more information from
IBM.
If you have a technical problem, please take the time to review and carry
out the actions suggested by the Troubleshooting
Guide before contacting DB2 Customer Support. Depending on the nature of your
problem or concern, this guide will suggest information you can gather to help
us to serve you better.
For information or to order any of the DB2 Universal Database products
contact an IBM representative at a local branch office or contact any
authorized IBM software remarketer.
Telephone
If you live in the U.S.A., call one of the following numbers:
- 1-800-237-5511 to learn about available service options.
- 1-800-IBM-CALL (1-800-426-2255) or 1-800-3IBM-OS2 (1-800-342-6672) to
order products or get general information.
- 1-800-879-2755 to order publications.
For information on how to contact IBM outside of the United States, see
Appendix A of the IBM Software Support Handbook. You can access this document
by selecting the "Roadmap to IBM Support" item at:
http://www.ibm.com/support/.
Note that in some countries, IBM-authorized dealers should contact
their dealer support structure instead of the IBM Support Center.
- World Wide Web
- http://www.software.ibm.com/data/
http://www.software.ibm.com/data/db2/library/
The DB2 World Wide Web pages provide current DB2 information about news,
product descriptions, education schedules, and more. The DB2 Product and
Service Technical Library provides access to frequently asked questions,
fixes, books, and up-to-date DB2 technical information. (Note
that this information may be in English only.)
- Anonymous FTP Sites
- ftp.software.ibm.com
Log on as anonymous. In the directory /ps/products/db2, you can find
demos, fixes, information, and tools concerning DB2 and many related products.
- Internet Newsgroups
- comp.databases.ibm-db2, bit.listserv.db2-l
These newsgroups are available for users to discuss their experiences with
DB2 products.
- CompuServe
- GO IBMDB2 to access the IBM DB2 Family forums
All DB2 products are supported through these forums.
| To find out about the IBM Professional Certification Program for DB2
Universal Database, go to
http://www.software.ibm.com/data/db2/db2tech/db2cert.html
|
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